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These are some quick tips to troubleshoot issues with data in Domino.

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Check the network connection

Ensure that there is a clear route between Domino and the external data store. Confirm that firewall access rules allow traffic between the Domino deployment and the data store. In the case of a Domino Nexus hybrid deployment, check that there is a clear route between the Domino control plane and the data plane.

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Check which Data Planes have access to the data

In a Domino Nexus hybrid deployment, different data stores are available on different data planes. Some features are only support data available in the Local data plane (hosted in the control plane):
  • Domino endpoints
  • Apps
  • Starburst-powered data sources
Other types of data sources can be accessed on both the Local and remote data planes, but functionality on remote data planes is in Preview. EDVs are the primary method for accessing large data sets in Domino Nexus; they have a first-class notion of data locality.