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The email configuration page allows a SysAdmin to quickly configure a deployment to send emails. To access the email settings page, go to the Admin portal > Platform settings > Email.

Modes

Email configuration has 3 modes: SMTP, SES, and Logging.

SMTP

SMTP configuration is synced to the deployment’s Keycloak instance upon saving. This removes the need to log in to Keycloak to update SMTP settings.

SES

Ensure nucleus-dispatcher has access to a policy with the ses:SendRawEmail permission.

Logging

Logs email sending attempts when debug logging is enabled.

Notifications from address

This required field is the email address that appears in the from field of emails sent from the deployment.
Last modified on July 16, 2026